All services are coordinated centrally through the Countywide Call Centre based in our offices in Castleisland. Services are available to anyone who wishes to avail of them.It is imperative that all passengers who wish to travel book their seats. This is to ensure that the bus operator has them on their list to pick up, that there is always adequate capacity on the service and that at all times TFI Local Link Kerry know who is on the buses.
Passengers can book a seat on a service by calling 066 7147002. They can book their seat for a month in advance and then only inform the call centre if they are unable to travel a particular day.
A designated contact from a group / organisation can also make the bookings on behalf of their passengers. Call Centre staff are very familiar with the customers making the services very personalised.
The extensive experience that staff has gained over the past 17 years of the local areas, the passengers and the various services adds to the high quality service that the company provides.