Privacy Statement

This Privacy Statement is issued by Local Link Kerry (“LLK”, “we”, “us”, “our”).

We understand that privacy is an important issue for our passengers and visitors to our website and its related domains.

NTA / TFI privacy policy section Local Link bus services in Co Kerry

In County Kerry, Local Link Kerry coordinates TFI Local Link services for the community on behalf of the National Transport Authority. For information on how the personal data for our Local Link users is handled and used, click the link https://www.transportforireland.ie/rural-transport-privacy-statement/

TFI Local Link Kerry Website 
Privacy Statement

The following statement relates to the privacy practices of Kerry Community Transport CLG t/a Local Link Kerry in connection with this website. TFI Local Link Kerry is not responsible for the content or privacy practices of any linked sites. 

General Statement

TFI Local Link Kerry fully respects your right to privacy, and we will not collect any personal information about you on this website without your clear permission. Any personal information which you volunteer to TFI Local Link Kerry will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts, 1988 & 2003.

Collection and Use of Personal Information

TFI Local Link Kerry does not collect any personal data about you on this website. If you choose to send us personal information, for example via our ‘Contact Us’ page, we will use that information in line with the purpose for which you provided it and to respond to you if required. We will pass your details to another agency only if it is required by law or if that agency is relevant to your enquiry. We do not collect personal information for commercial purposes.

Personal Data

TFI Local Link Kerry does not covertly collect any personal data about you on this website. It does, however, use a monitoring application to collate and analyse certain statistical information about the use of its website. When you visit our website the following information is retained about that visit:

  • IP (Internet Protocol) address.
  • The number of times per visit a request for data was received from each IP Address.
  • The entry page to our website.
  • The length of time spent on our website.
  • The exit page from our website.
  • The IP address of a link if used to access our website.
  • The identity of any search engine used to access our website.
  • A list of all the pages visited while in our website.
  • The name of the browser used, e.g. Firefox, Chrome, Internet Explorer.

This information is used to monitor usage of our website including the frequency of use of individual pages.

No attempt is made to identify individual users or to associate the technical details listed above with any individual. The website usage data are used to inform the on-going improvement and development of TFI Local Link Kerry’s website.

Any information that you provide through our ‘Contact Us’ page will only be used for the purpose for which you provided it. Please note that your email address will be recorded but will not be passed on to any third party.

Data Protection

Data protection is the means by which the privacy rights of individuals are safeguarded in relation to the processing of their personal data. The Data Protection Acts 1988 and 2003 confer rights to individuals as well as placing responsibilities on entities processing personal data. The requirements of the Data Protection Acts apply to all legal entities within Irish jurisdiction whether Government, private, voluntary or charitable, that controls personal data.

The Acts place obligations on such entities in terms of how they process personal data. One of these obligations is to give a person a copy of their personal data on request. This right to access personal data is subject to very limited exemptions. For further details, please refer to: www.dataprotection.ie

As a data controller TFI Local Link Kerry has the following responsibilities in relation to personal data

  1. Obtain and process the information fairly
  2. Keep it only for one or more specified and lawful purposes
  3. Process it only in ways compatible with the purposes for which it was given to you initially
  4. Keep it safe and secure
  5. Keep it accurate and up-to-date
  6. Ensure that it is adequate, relevant and not excessive
  7. Retain it no longer than is necessary for the specified purpose or proposes
  8. Give a copy of his/her personal data to any individual, on request.

Under the Data Protection Act, each person has the right to data protection when their details are:

  • held on a computer;
  • held on paper or other manual form as part of a filing system; and
  • made up of photographs or video recordings of your image or recordings of your voice
How to make a Subject Access Request

Should an individual request access to their personal information that TFI Local Link Kerry holds, under Section 3 & 4 of the Data Protection Acts, they have a right to find out

  • If TFI Local Link Kerry holds information pertaining to them
  • To be given a description of such information: and
  • To be told the purpose(s) for holding such information
  • To get a copy of their personal information in full
  • To know where the information was obtained
  • How has their information been used; and
  • If the information has been passed on to anyone else

The request must be made in writing; for example:

“I wish to make an access request under the Data Protection Acts 1988 and 2003 for a copy of any information you keep about me, on computer or in manual form. I am making this request under section 4 of the Data Protection Acts”

The data controller is entitled to ask for evidence of identity. Once the request has been received we will forward the data we hold to you as soon as possible and in any event not more than 40 days after receipt of valid request.

Disclaimer

The TFI Local Link Kerry website may contain links to other sites. Please take note that the TFI Local Link Kerry website is not responsible for the privacy policies or practices of such other sites. This privacy statement applies solely to information collected by this site.

TFI Local Link Kerry makes no warranty or representation in relation to any document that appears on this website. The contents of these pages are provided as an information guide only. They are intended to enhance public access to information about the Authority. While every effort is made in preparing material for publication, the Authority accepts no liability for inaccuracies or errors on these pages or any site to which these pages connect. Although every effort is made to ensure the reliability of listed sites this cannot be taken as an endorsement of these sites.

Data Protection Officer

Alan O’Connell
Local Link Kerry
Island Point, Tralee Road, Castleisland, Co.Kerry.
Tel: +353 66 7147002
Email: info@locallinkkerry.ie

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Updates

We may occasionally update this policy. We encourage you to periodically review this policy for the latest information on our privacy practices.

Complaints

If you are not happy with the way we are using your personal data or how we facilitate your rights or comply with our obligations under applicable data protection law, you have the right to make a complaint to the Data Protection Commissioner by emailing info@dataprotection.ie

GDPR start date: 24th May 2018